Shopify is an e-commerce platform that, with its technology and tools, offers businesses and professionals the possibility of creating and operating an online store with extreme ease and in a short time.

It was founded in 2006 by Canadians Tobias Lütke, Scott Lake and Daniel Weinand.

The platform has grown exponentially since its founding to become what it is today: one of the leaders in e-commerce solutions!

“Creating an online store today is easier than ever thanks to platforms like Shopify” - Tomás Morán, CEO at The Kameleon Agency

It is an email marketing tool designed for e-commerce, which allows integration with Shopify.

Based in Boston, Klaviyo has been offering email marketing solutions to its users for six years, facilitating the access, storage, analysis and use of transactional and behavioral data to boost their businesses.

It is capable of adapting to any company, regardless of its size, and growing with it.

Its user interface follows the KISS (Keep It Simple) principle. It integrates natively with data sources, simplifying its technology to offer a simple and intuitive user experience, thus increasing its performance.

Gorgias is an all-in-one customer service, customer support, and help desk with live chat for Shopify stores.

Its tools include email integration, auto-responders, ticket management, customer history tracking, request assignment, and more, all to aid in customer support. This cloud-based help desk solution helps customer support teams resolve issues by connecting with third-party eCommerce platforms like Shopify and pulling data on orders, payments, refunds, and more. It also integrates with various support platforms like Facebook, Twitter, Outlook, live chat, and more to aggregate and manage all customer queries from one place.

Customer support tickets can be managed from Gorgias’ integrated ticketing system regardless of the channel they come from. All tickets are subject to the same rules, labels, and macros. Users can set up automatic responses to improve ticket resolution speed.