Gorgias Build (Basic)
Gorgias implementation service that focuses on configuring the necessary tools to respond to your clients' requests in a standardized and efficient manner.
We bring together all the communication channels you use into a single platform, so you can respond quickly and easily in one place.
Our team of experts will ensure that you receive the basic answers to serve your customers, verifying that they are consistent with your operational guidelines.
Includes:
- Implementation of Omnichannel HelpDesk (Gorgias)
- Email, Social Media and/or WhatsApp Integration
- Web Chat Installation and Configuration
- Knowledge Base Configuration
- Creating Saved Replies and Macros
- Creation of procedure and operation manuals
- Merchant Terms and Conditions of Service Review
- Training of the Merchant and his staff in the use of the tool.